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#1
Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
T. Scott Gross
2.56 Mb
#2
Outrageous!: Unforgettable Service...Guilt-Free Selling
T. Scott Gross
489 Kb
#3
Comprehensive Hospital Medicine: Expert Consult - Online and Print
Mark V. Williams MD
,
Scott A. Flanders MD
,
Winthrop Whitcomb MD
,
Steven Cohn MD FACP
,
Frank Michota MD
,
Russell Holman MD
,
Richard Gross MD
,
Geno J. Merli MD FACP
31.59 Mb
#4
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
T. Scott Gross
2.08 Mb
#5
Why Service Stinks...and Exactly What to Do About It!
T. Scott Gross
1.33 Mb
#6
Why Service Stinks...and Exactly What to Do About It!
T. Scott Gross
1.05 Mb
#7
When Customers Talk... Turn What They Tell You into Sales
T. Scott Gross
Категория:
business_job
2.64 Mb